正文

平安人寿:“基于多模态对话的智能服务解决方案”斩获IDC数字化转型双料大奖

近日,在IDC中国2020金融论坛暨颁奖典礼中,平安人寿凭借“基于多模态对话的智能服务解决方案”斩获“全方位体验领军者”及“技术应用场景创新奖”双料大奖。该方案依托意图识别等前沿AI技术,覆盖保险业务咨询等服务场景,助力服务时效由传统线下3天降至最快1分钟、回访时效由传统5天降至2.8分钟。

Array ( [807429] => Array ( [2] => Array ( [0] => 大奖 [1] => 场景 [2] => 服务 [3] => 平安人寿 [4] => 智能 ) [4] => Array ( [0] => 新视听网站 ) ) )

编辑:青草地

责任编辑:崔翠 许小仙

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